How we help you measure the success of your report and get feedback

Detailed tracking

You need to know what people think of your digital corporate social responsibility (CSR) or annual report. So we always implement detailed tracking and provide reports on site usage.

Visitor journeys

We're also interested in the journeys visitors take through your site, which pages they're dwelling on and which pages they exit from. By analysing these journeys we can give you an insight into your audience and use this to improve subsequent versions of your report.

Opportunities for feedback

Digital reports give people a chance to talk back to you. Capture their comments so you can listen to them and open up a conversation.

Methods of gathering feedback from a digital CSR or annual report range from full-page questionnaires to mini comment boxes. The right answer for you depends on your audience, and we can help you find the best way to get the feedback you need.